Have you been trying to get the website & graphic things done yourself?
are FRUSTRATED by the technology
just don’t have time to get around to all the tasks
want to get results from your website and Google and need some guidance to move it to the next level
Choose a Quick fix option or
as a support service overtime for when you need it.
All web services include the option to jump on a video call together have a chat and share screens to talk you through getting it done or you watching as I show you how to do it yourself.
Clients receive a complimentary 15min get to know one another at the start to check in with where you are at.
Once you are booked in I will contact you to organise a time and get your login details and take a look around your site so that we can make effective use of the time together.
Quick fix – $88 inc GST
30mins of customised 1 on 1 support
Advanced Support – $165 inc GST
1 hour of customised 1 on 1 support
5 hours of support – $660 inc GST
use anytime in 6 month period
10 hours – $1350 inc GST
use anytime in 8 month period
FREQUENTLY ASKED QUESTIONS
– When can it be done?
You will be contacted to organise a mutual time for our appointment. The expected turnaround is 5-10working days, depending on our mutual availability.
– What if it can’t be done in the time you have booked?
Sometimes this happens with technical issues. Then you have the option to upgrade to another package or I may invoice you for the balance of my time, a discussion will happen with you at that time if this is the case.
– What sort of support during the package terms?
If you purchase a support package which spans over 6-8 months, you will have VIP email access for questions on email during that time.
– Do you work with other systems like Shopify and different themes?
Yes, I have worked with many different systems and themes. I list WordPress as its the one I work most in, but if you have a different setup just ask or put details in an email and we can chat further.
TERMS & CONDITIONS
- Payment is upfront and fee is non-refundable
- GST will be added to all Australian Residents
- Plugins and License fees are not included if your licenses have expired.
- If you purchase a Support Package 1 or 2 I will include a Gravity Forms & Divi Developer license valid for 1 year from the date of your purchase if you need this on your site.
- Unused time does not roll over or is in credit after your period has expired.
- For longer packages time is tallied in 30min increments within considerate discretion.
- If you wish to use your Support Package for consultations & strategy as well as updates this is on application only prior to starting so please discuss first.
- Support is provided via email, or via a booked appointment time for calls or video chat during my office hours.
You may email me anytime but I do not provide support out of hours or over weekends. I will not respond to general mobile calls, sms or messenger outside these times. If there is an emergency please contact via email stating its an emergency and I will do my best to accommodate.
Thankyou for understanding my boundaries for my own mental health so that I may serve you best when the time comes.